Last updated: March 2026
These Terms of Service ("Terms") govern access to and use of the websites, applications, digital agents, and related services provided by FlexFly ("FlexFly," "we," "us," or "our"). By accessing or using the services, you agree to these Terms.
FlexFly provides AI and digital agent services for businesses, including web chat, email, Telegram-based communication, scheduling, lead qualification, CRM workflows, and related automation services.
Current service tiers include:
Unless otherwise agreed in writing, services are offered month-to-month with no long-term contract commitment.
You represent that you are at least 18 years old and have the legal authority to enter into these Terms on your own behalf or on behalf of the business or organization you represent.
You may not use the services to:
We may suspend or terminate access for violations of these Terms.
The services use automated systems and third-party AI model providers to generate responses, classify information, support scheduling, and assist with workflow execution. AI-generated outputs may be inaccurate, incomplete, delayed, ambiguous, or inappropriate for a particular use.
You acknowledge and agree that:
FlexFly is not liable for incorrect bookings, missed messages, delayed notifications, duplicate communications, scheduling conflicts, email delivery issues, or failures caused by external systems, customer configurations, provider outages, or user input errors.
This includes, without limitation:
Our services depend on third-party providers, including Google, Cloudflare, OpenRouter, OpenAI, xAI, Stripe, GitHub, and others. We do not control those services and are not responsible for their acts, omissions, availability, security, or policies.
Subscription fees are billed on a recurring basis unless otherwise agreed. All fees are non-refundable except as required by law or expressly stated in writing.
Customers are responsible for applicable taxes, payment method accuracy, and timely payment. We may suspend or terminate service for nonpayment.
These Terms remain in effect while you use the services. Either party may terminate month-to-month services at any time, subject to any billing cycle commitments already incurred.
We may suspend or terminate access immediately if we reasonably believe:
Upon termination, FlexFly will disable automated agent services and, within 90 days, delete customer data from FlexFly-controlled systems unless retention is required by law. Customers may request a data export before deletion by contacting privacy@flexfly.ai. Billing records retained by Stripe may persist longer in accordance with applicable tax and regulatory requirements.
As between FlexFly and the customer, the customer retains ownership of customer data submitted to the services, subject to the rights necessary for FlexFly to host, process, transmit, store, and otherwise use that data to provide the services.
Customer data may be processed through third-party systems including Google services, Cloudflare, OpenRouter, OpenAI, and Stripe. FlexFly may act as a processor or service provider on behalf of business customers in connection with customer data.
Customers are responsible for ensuring they have all rights and notices necessary to collect and provide customer data for processing through the services.
FlexFly retains all rights, title, and interest in the services, software, documentation, branding, and related materials, excluding customer data and third-party materials.
The services are provided "as is" and "as available." To the maximum extent permitted by law, FlexFly disclaims all warranties, whether express, implied, statutory, or otherwise, including implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, and any warranty that the services will be uninterrupted, error-free, or secure.
To the maximum extent permitted by law, FlexFly and its affiliates, officers, employees, contractors, and agents will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, business opportunity, or business interruption, arising out of or related to the services or these terms.
To the maximum extent permitted by law, FlexFly's total aggregate liability arising out of or relating to the services or these terms will not exceed the greater of: (a) the amounts paid by the customer to FlexFly for the services in the three (3) months preceding the event giving rise to the claim, or (b) one hundred U.S. dollars ($100).
You agree to defend, indemnify, and hold harmless FlexFly and its affiliates, officers, employees, contractors, and agents from and against claims, liabilities, damages, losses, and expenses arising out of or related to:
These Terms are governed by the laws of the State of California, without regard to conflict of law principles.
Before filing a claim, the parties agree to attempt in good faith to resolve the dispute informally by contacting hello@flexfly.ai.
If a dispute cannot be resolved informally, any dispute arising out of or relating to these Terms or the services shall be resolved exclusively in the state or federal courts located in California, and each party consents to the personal jurisdiction and venue of those courts, unless otherwise required by applicable law.
We may update these Terms from time to time. Updated Terms will be posted on this page with a revised "Last updated" date. Continued use of the services after the effective date of updated Terms constitutes acceptance of the revised Terms.
FlexFly
Carlsbad, California
Email: hello@flexfly.ai